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Fujitsu Healthcare Solutions

IT-enabled process change for better outcomes

Fujitsu has a long history of market leadership when it comes to technology solutions in Healthcare. As hospitals and clinics strive to give patients better care on tighter budgets, they are increasingly turning to Fujitsu for help. We offer a wide range of Platform Product solutions (Tablets for healthcare, Servers for healthcare, Storage solutions and Scanning) which are designed from the ground up with the reliability and availability required in the Healthcare industry. Fujitsu Tablets, Convertible tablet PCs and Notebook offerings are popular in hospitals because they improve communications between doctors, nurses, and other hospital staff. By allowing caregivers to digitally read, update, and share information, Fujitsu Tablet PCs provide faster, easier access to more accurate information. In doing so, they decrease costs while improving patient outcomes and satisfaction.

Fujitsu has partnerships with many of the major vendors offering Electronic Health and Medical Records applications to Healthcare providers as well as leading providers of Enterprise Clinical Imaging Archive solutions. Our infrastructure supports the delivery of these systems so the patient can receive the best care possible. Fujitsu works closely with our partners to support these applications with Fujitsu hardware to create healthcare solutions optimized for hospitals, clinics, visiting nurses, home healthcare providers and ambulatory care facilities.

Fujitsu Healthcare Partners

Why Fujitsu
Business
IT and Product
Services
Highlights
Partners

Why Choose Fujitsu for Healthcare

All of our technologies and solutions are focused on enhancing the patient experience and medical outcomes through the latest IT innovations and process enhancements.
You benefit from our impressive and rich tradition of healthcare research at our dedicated laboratories.
All of our research is based on a human-centric approach to delivery of IT systems
We adopt a benefits-driven approach to the design and delivery of programs, ensuring that advances in information and communications technology can drive true change and efficiency gains. .
We create momentum among key stakeholder groups to promote novel, more effective ways of delivering healthcare with the added benefit of addressing rising cost pressures.

Fujitsu Facts

Fujitsu is the world's third-largest IT services provider
Fujitsu customers include over half the Fortune Global 500
2,500 Fujitsu Tablet PCs are now deployed throughout Marshfield Clinic, providing the largest private group medical practice in Wisconsin with chartless, point-of-care computing
Fujitsu has Gold rated products on the Electronic Product Environmental Assessment Tool (EPEAT) list - EPEAT, operated by the Green Electronics Council (GEC), helps buyers evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes
Fujitsu is a Microsoft Gold Certified Partner

Business Solutions

Our approach will enable you to improve your organization’s IT Efficiencies while enabling your Business Objectives. By choosing Fujitsu Healthcare Solutions, you will reap several benefits that are key to running a successful healthcare business.

Maintain and expand your organization's market leadership. Successfully manage strategy, business, technology architectures, solution development and deployment lifecycles, through ongoing operations to support the continuum of care. Leverage our Lean Healthcare solution to improve your organizations operations. For a closer look at our Lean solution, view these links.

Lean Healthcare Fact Sheet (PDF 775 KB)

Healthcare Fraud Detection Fact Sheet (PDF 800 KB)

Issues in the Health Care Network: Towards a New Vision Fact Sheet (PDF 1,861 KB)

Emergency Room Simulation Using Lean Methods Fact Sheet Fact Sheet (PDF 609 KB)

Our Lean Services: Value, Performance, Results Fact Sheet (PDF 871 KB)

Articulate and demonstrate the strategic value of technology to the business and clinicians. Fujitsu America has proven approaches for defining and achieving business outcomes to enhance patient-centric care.

Achieve patient and care provider satisfaction goals. Track, analyze, and report on opportunities for improvement, while complying with regulatory requirements.

Consistently reduce complaints and grievances in all categories and produce measurable, auditable results across all departments.
Improve responsiveness to customer feedback and enable your care delivery team to improve patient care and patient loyalty.
Increase the regulatory timeliness of responses by over 30%, and leverage our packaged solution to achieve similar results within one month using a small, highly skilled Onsite/Offshore Team and our "Oracle® on Demand" solution.

Healthcare Customer Feedback Management (CFM) Solution Fact Sheet (PDF 481 KB)

Webinar: Achieving World-Class Customer Feedback Management

Effectively define and monitor key performance indicators. CFO Dashboards for Healthcare Executives become your baseline toward standardizing core key performance indicators. These provide a future "what if" look for planning and provide past and present analysis capabilities that build the foundation for future performance improvement to achieve key outcomes, thereby enhancing the patient experience.

Track patients across disparate systems and manage patient privacy while integrating systems. Fujitsu has developed Virtual Patient Records (VPR), a SharePoint®-based approach that places all patient information (even current paper-based information) into a document management system, thereby enabling full electronic access to patient records. This approach results in improved accuracy, data timeliness, and ease of sharing.

Increase speed and degree of change. Flexible application integration leverages your SharePoint investment.

Industrialize your workflow. We understand when and how Business Intelligence (BI) should support the core operations of a provider; we have seasoned business consultants who are experienced in collaborative analytics. We know how to turn data into actionable insight to deliver more informed decision making, thus improving the overall organization performance and enhancing the patient journey.

Innovative Business Intelligence-Managed Service. Our market leading solution is an end-to-end BI-managed service, including business consulting, software and hardware, IT hosting, system design and build, portal development, and ongoing services.

IT and Product Solutions

We offer a wide array of flexible support solutions to meet your business needs and operational objectives while meeting ever-stricter regulatory compliance requirements. Fujitsu Healthcare Solutions help you achieve improved IT performance and mitigate operational risk while reducing cost.

Mobile Products for Healthcare. Fujitsu is a leader in providing cost-saving, service-improving mobile solutions for hospitals, clinics and visiting nurse associations. Using our innovative solutions, healthcare practitioners can decrease operational costs and paperwork while improving the quality of patient care. Fujitsu has the widest selection of Tablet PC products in the market based on more than 15-years of experience in tablet product design, engineering, and manufacturing.

More Information about Fujitsu Tablet PC History

Healthcare Kiosk Med-Serve. Self-service kiosks provide a streamlined, user-friendly, and secure patient and care provider experience. The Med-Serve kiosk combines the industry's leading software with a highly reliable, highly flexible hardware platform. Patient Admission Kiosks are available with optional Palm Secure™ biometrics, and custom integration.

More information about Palm Secure Biometrics

Infrastructure optimization through Standardization, Virtualization, and Optimization. Fujitsu offerings include Dynamic Infrastructures, Managed Services, Data Center, Storage and Server systems.

Data Center Services. Provide substantial benefits in terms of cost and space savings and more effective use of your resources.

Reduce data center costs by 50%
Better meet capacity requirements
Overcome data center space constraints
Improve existing system utilization
Reduce power consumption and environmental impact
Accelerate ability to deploy new applications

Infrastructure optimization. Through Standardization, Virtualization, and Optimization: Fujitsu offerings include Dynamic Infrastructures, Managed Services, Data Center, Storage and Server systems.

Data Center Assessment/Optimization. Identifies how data center systems can be improved to better meet business and IT objectives using techniques such as Standardization, Automation, and Virtualization. Fujitsu provides the special knowledge and experience to mitigate the risks involved in data center improvement, using proven techniques to deliver the plan on time and on budget.

Server Managed Services. Enables an organization's workload demands to be met efficiently, delivering cost savings while ensuring the highest levels of security, availability and performance. Fujitsu-managed services can be used to provide a pay-as-you-go infrastructure that flexes with increased or decreased business demands.

Network Managed Services. Surveillance and Operational Management provide cost reduction and improved security, performance and efficiency.

Comprehensive Security Services. Reduce risk, complexity, and cost while addressing compliance needs through our managed security services, providing network and end-point security with a lower total cost of ownership.

Multi-Vendor Enterprise Services. Provides flexible, customized support solutions for OS/390® UNIX®, and Microsoft® environments as well as IT operational services that can improve an organization's day-to-day management of heterogeneous IT environments.

Service Desk. Combines a Sense-and-Respond framework with Lean IT Service Management practices to provide increased operational effectiveness and service value, resulting in quality service levels for hospitals and physician groups.

Managed Office Services. Benefit from increased productivity, significant cost savings and an IT environment that minimizes user-related IT headaches.

To find out more about improving patient outcome, view this white paper:

Healthcare White Paper (PDF 403 KB)

Support Services

All of our Healthcare Services can be supported with best practice consulting services and proven techniques. Our best practices for governance, process improvement and organizational change adoption are embedded in our approach to each client engagement. Additionally, we can bring and share our best practice to support what you are trying to achieve throughout your organization. A sampling of our supporting services includes the following:

Complement your best practices and bring governance rigor, while providing an investment decision roadmap for your clinical application portfolio. Fujitsu Healthcare Services include Program Portfolio Management, Program Management Office, and Application Rationalization.

Enable improved performance management and provide evidence-based insight into the current state of your operational, financial, and clinical support processes. Fujitsu Healthcare Services include Business Intelligence and Business Process Management (BPM), a specialized, industry-leading service leveraging our Fujitsu Intellectual Property, Interstage® product for Automated Process Discovery (APD).

Results orientation through organizational adoption. Leads to better teamwork and job atmosphere, reduced workload, and reduced employee stress.

Contingency Workforce. We can augment your talent and provide experienced resources across a variety of skill families ranging from Technical Developers to Business Transformation Consultants, at competitive rates to serve your needs.

Highlights

Case Studies

Queens Pediatrics. Quicker, easier patient and treatment data retrieval with increased mobility using Fujitsu tablets

Queens Pediatrics Case Study (PDF 515 KB)
Presbyterian Healthcare Services. Fujitsu brought deep expertise in the healthcare industry and a systematic Six Sigma methodology for prioritizing objectives and designing and implementing the solution.

View Presbyterian Healthcare Services Case Study
Trois-Rivières CSSS. Using our Lean Approach, Fujitsu optimized processes and performance, and deployed a continuous improvement culture with world-class best practices.

Services Lean Case Study (PDF 536 KB)
Provena Health. Fujitsu customers, Provena Health and Saint Clare's Hospital were awarded Laureate status in the Computerworld Honors Program in June 2007. The Fujitsu LIFEBOOK® notebooks, in conjunction with Provena Health's digital patient information system, are enabling the nursing staff to gather and track more accurate information about the quality of care being administered and how a patient is responding to that care. The result is more efficient and better patient care.

Provena Health Case Study (PDF 296 KB)
Saint Clare's Hospital. The Saint Clare's Hospital staff chose the Fujitsu LIFEBOOK T4000 Series Tablet PC for its convertible functions, excellent battery life and user-friendly features.

Saint Clare's Hospital Case Study (PDF 306 KB)

Related Information

Palm Secure™ Biometrics. Robust front-end biometric authentication for healthcare data and identity management.

More information about Palm Secure Biometrics

Partner Programs

If you need customized solutions and special applications, Fujitsu works with a wide network of integrators and application partners that can provide you with expert advice and guidance to build solutions for your healthcare organization. Our wide network of resellers also provides local service and support to keep your applications running smoothly at all times.

Healthcare White Paper (PDF 403 KB)

Independent Software Vendor Healthcare Ready Program

This program provides qualified quality partners like your organization, an opportunity to validate your software solutions with Fujitsu mobile hardware and become Healthcare Ready. Providers know that they can purchase a Healthcare Ready solution with more confidence – and that can mean increased sales for Fujitsu and you. This may enable you to grow market share in the mobile computing market. Fujitsu works with Healthcare Ready partners to create new business opportunities, build stronger working relationships, and provide access to valuable product information.

Healthcare Ready Program

In addition, Healthcare Ready can make it easier for healthcare providers to find your solutions. All Healthcare Ready solutions will have the opportunity to be linked directly from the Fujitsu Industry web site. This means that providers looking for information on Fujitsu Healthcare Solutions will be directed to the Healthcare Ready Solution Providers web page and provide more visibility to your solutions.

Healthcare Ready Solution Providers

If you are interested in learning more about the program, please contact FAI_Healthcare_Solutions@us.fujitsu.com

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Contact Us

Call 855-210-0610 to speak to a Fujitsu Healthcare expert