Server and Storage Support
Global Service Center
The Fujitsu Global Service Center (GSC) operates and supports hardware and software products and services 24 hours a day, seven days a week, 365 days a year. Service and support are provided by GSC representatives worldwide.
- Existing Fujitsu customers
can contact the Global Service Center at (800) 538-8486.
- For non-urgent issues existing customers can also request assistance at http://solutions.us.fujitsu.com/www/content/low-severity-problem-cases/
- Click here to register your ETERNUS or PRIMERGY products
- Potential Fujitsu customers can contact one of our local sales offices for additional information.
- Customer Service Change Request
(CSCR)
Please use this form to request a change in service, maintenance termination/cancellation, deinstallation of equipment, relocation or serial number change. If your request cannot be completed using this form, or if you have a question, please call 1.800.538.8486 and ask for a Customer Care Manager. Please send form via email at computers_cscr@us.fujitsu.com or fax (408) 746-4704.
Fujitsu End of Service Life
Supported Products
Fujitsu provides support for all models of the Server and Storage products listed below, with a choice of service levels to fit the specific needs of your business.
Server Products
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PRIMERGY Servers |
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SPARC Enterprise Servers
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PRIMEQUEST Servers |
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PRIMEPOWER Servers
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System/390 ServersFortune 500 customers can continue to utilize the System/390® compatible server line of products for their mission-critical applications for years to come. The Millennium and OmniFlex™ servers are high performing, proven technology, and very reliable.
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Storage Products
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ETERNUS Storage Products
ETERNUS CS High End and ETERNUS CS800
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